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Policy

Returns & Refunds

We want you to be completely happy with your purchase. Here's everything you need to know about our return process.

30-Day Window

Returns accepted within 30 days of delivery

Easy Process

Simple online request — no paperwork needed

Full Refund

Get a full refund or exchange on eligible items

Eligible for Return

  • Item is unused and in original packaging
  • Received a damaged or defective product
  • Wrong item was delivered
  • Item does not match the product description

Not Eligible for Return

  • Item has been used or shows signs of wear
  • Original packaging has been discarded
  • Return requested after 30 days
  • Digital products or software licenses

How to Return

  1. 1Go to My Orders and find your order.
  2. 2Contact our support via the chat button with your order ID and reason for return.
  3. 3We'll send you a return authorization and pickup instructions.
  4. 4Once received and inspected, your refund will be processed within 5–7 business days.

Need help with a return?

Contact Support